Terms & Policies
ALL TERMS AND POLICIES LAST UPDATED: July 9th, 2018
These terms and conditions govern your access to and use of Best of Lyngen's websites. By accessing or using our sites, you are agreeing to these terms and entering into a legally binding contract with Best of Lyngen AS (Norwegian organization number 993 529 699). We suggest reading the terms carefully and understanding the terms and conditions. If you are unwilling or unable to be bound by the terms, do not access or use our sites.
Any references to "you" and "your" refer to you, as the user of the site. References to "we", "us" and "our" refer to Best of Lyngen AS.
Terms of Service
1. CHANGES IN TERMS AND CONDITIONS
We may modify the terms and conditions as we wish from time to time. When we do make changes, we will notify you with an announcement bar that will be shown for one week continously. You understand and agree that your continued use of the site after any new modifications to the terms indicates that you accept the modifications made.
www.bestoflyngen.com and www.bestoflyngen.net is owned by Best of Lyngen AS.. All rights for information and images on the site are reserved for Best of Lyngen AS.
3.1 USING THE SITE
We grant you permission to use the site subject to the restrictions in these terms. We may terminate your permission to use the site for any conduct that we consider to be inappropriate, or if you breach these terms. Your use of the Site is at your own risk, including the risk that you might be exposed to content that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate.
3.2 SITE AVAILABILITY
All sites owned by Best of Lyngen AS may be modified, updated, interrupted, suspended or discontinued at any time,
for any or no reason, without notice or liability to us.
The following rules, policies, and disclaimers shall apply to and/or govern your use of the Site.
You agee not to, and will not assist, encourage, or enable others to use the site to:
A - Engage in commercial activity (including, but not limited to, sales, contests or sweepstakes) without Best of Lyngen’s prior written consent.
B - Solicit, request, or collect personal information for commercial or unlawful purposes.
C - Send bulk emails, surveys, or do other mass messaging under any circumstances.
D - Restrict or inhibit any other user from using and enjoying the Site (for example, by means of hacking or defacement).
E - Utilize any robot, spider, site search/retrieval application, or other automated device, process, or means to access, retrieve, scrape or index any portion of the Site.
F - Remove or modify any copyright, trademark, or other proprietary rights notice that appears on any portion of the Site or on any materials printed or copied from the Site
G - Attempt to gain unauthorized access to the Site, user accounts, computer systems or networks connected to the Site through hacking, password mining or any other means.
H - Use any device, software, or routine that interferes with the proper working of the Site, or otherwise attempt to interfere with the proper working of the Site.
6. THE ORDERING PROCESS
We reserve the right to cancel parts of, or your whole order, if products are sold out or activities and tours are overbooked. If a product is sold out or an activity is overbooked you will get a message containing information about this. In the case of an eventual cancellation of your order made by us you will get your payment refunded.
All prices are in Norwegian Kroners (NOK). The total cost of your order will be shown before your order is placed. The total cost will include taxes, eventual shipping, and all other costs. Prices are set by our staff and are subject to change at our will.
Prepayments are made through Acuity Scheduling’s payment system with either a credit card, debit card or paypal.
When your payment is verified, the order will proceed. At some tours payments are done at the tour’s card terminal.
9. Copyright of site
All information, photography or other video is owned by Best of Lyngen AS. Any attempts of copying, duplicating, selling, publishing or exploiting of our content without written confirmation by us will be reported.
10. THIRD PARTIES
Our Site may include links to other websites or applications (each, a “Third Party Site”). Unless otherwise noted, we do not operate, control or endorse any information, products, or services on any Third Party Site. You agree that we are not responsible for the availability or contents of any Third Party Sites and that your use of any Third Party Site is at your own risk.
1.1 PERSONAL INFORMATION
We may collect the following personal information about you:
- Contact information such as name, email adress, street adress and phone number.
- Billing information such as credit card number, paypall account and billing adress.
- Eventual orders and repeated orders.
We or one of our trusted partners may use this information to:
- Send you requested products or service information
- Fulfill your order
- Send you order confirmations
- Respond to customer service requests, questions, and concerns
- Process information submitted with a job application
- Conduct research and analysis
1.2 GENERAL INFORMATION
Through squarespace's analytics system we collect general statistics about our customer base.
We have statistics on number of unique visitors, page views, and traffic sources. We also have a geographical map over where our customer base is.
We know what sections of our site are most popular and frequently viewed. This is all general information not personalized by any means.
Example: We can know that there are five hundred people that have visited us from Sweden. But we do not know who these 500 people are.
Full list over what general information we collect:
- Unique visitors count
- Visits count
- Pageviews count
- Popular traffic sources (Google search, social media, e.g.)
- Popular content and frequently visited sites
- General geography
- Amount of forms sent
- Purchase Funnel (SIte visited - product viewed - added to card- purchased ratio)
- Google search keywords
1.3 HANDELING OF YOUR INFORMATION
Your information is handled in a secure way. This is our way of processing your information:
When you order a product or a serivce from our stite we may need information such as your name, address, phone number and email address.
The information is saved in conjuction with accounting and eventual warranty claims and returns. Your information is never stored for more than a year. We may and will share information with our trusted partners to provide services such as booking, orders and contact information.
1.4 STORAGE AND ACCESS
All Squarespace sites are hosted across their private cloud with full redundancy. If a primary service fails, they can switch to a backup service.
Their Operations team monitors Squarespace sites 24x7 and are ready to respond to incidents within minutes of detecting an anomaly.
Your Information is stored in multiple Tier III data centers across the United States. Squarespace savve images and other static assets via multiple geographically
distributed content delivery networks (CDNs). This system ensures that the data in each page view is served from the data center closest to the visitor’s location.
Your information is normally stored for maximum 365 days. After that our information about you will be deleted. Your information can be deleted at your wish.
You have the right to access, correct, delete, and limit the processing of your personal data. You can request our information about you by contacting us.
1.5 SHARING OF YOUR INFORMATION
We only share information with our trusted partners. As of the15th of August 2018 our only trusted partner is Acuity Scheduling. Personal information such as first name, last name, postal adress, email adress and/or phone number is provided to our partner when needed. They need this information to fulfill and schedule your order. The information may be used as contact information regarding cancellations, rebookings or other necessary matters.
If you have any complaints regarding our privacy policies we prefer that you send us a complaint through our contact form first. You can also send a complaint to The Norwegian Data Protection Authority (DPA). Although direct contact with us is prefered.
The security of your personal information is really important to us. When entering sesetive information to our forms, the transmission of the information is encrypted
using a secure socket layer technology know as SSL. If you choose to use a third party payment option to pay for your order (e.g paypal),
its privacy statement and security practices will apply to your information. We encourage you to read that privacy statement before providing your information.
Bestoflyngen.com is SSL Certified. You can read more about SSL Certificates here.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and after receipt.
However, no method of transmission over the Internet or method of electronic storage is 100% secure and we cannot guarantee its absolute security.
Children - We do not attempt to collect any personal information on people under the age of 15. If you feel that we have unknowingly collected information from someone under the age of 15, please contact us immediately and this information will be removed.
Other sites - Our sites do include links to other sites who have other privacy policies than us. If you share your personal information with any of these sites,
announcement bar that will be shown for one week continously. You understand and agree that your continued use of the site after any new modifications to the terms indicates that you accept the modifications made.
What are cookies?
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows our sites or a third-party to recognize you and make your next visit easier and our sites more useful to you. Cookies can be "persistent" or "session" cookies.
When you use and access our sites, we may place a number of cookies files in your web browser.
We use both session and persistent cookies on our sites and we use different types of cookies to run our sites.
As of 15th of August 2018 we do not share cookies with any third parties, if we decide to use them in the future we will notify a change in policies.
What cookies we use:
Your choices regarding cookies
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
Where can your find more information about cookies
You can learn more about cookies at the following third-party websites:
● AllAboutCookies: http://www.allaboutcookies.org/
● Network Advertising Initiative: http://www.networkadvertising.org/
● About the cookies Squarespace uses: https://support.squarespace.com/hc/en-us/articles/360001264507